What it does
- Auto-generate meeting links - Every booked appointment gets a unique Meet link
- Calendar integration - Link appears in Google Calendar events automatically
- No manual work - AI handles everything during the call
- Workspace integration - Works seamlessly with Google Workspace
Setup
How it works
- Customer calls and wants to book an appointment
- AI confirms the appointment details
- CallDesk creates a Google Calendar event with Meet link
- Customer receives invite with the Meet link
- Both parties can join with one click
Google Workspace benefits
If you use Google Workspace:- Domain branding - Meet links use your company domain
- Extended meeting times - Longer meetings for paid accounts
- Recording - Available on Business Standard and higher
- Breakout rooms - Available on Business Plus and higher
Selective video links
Not every appointment needs video. Configure which bookings get Meet links:- All appointments - Every booking gets a Meet link
- Specific types - Only consultations, not service calls
- On request - AI asks if customer wants video option
Requirements
- Google Calendar connected to CallDesk
- Google account (personal or Workspace)
- No additional cost from CallDesk
Troubleshooting
Meet link not appearing
Meet link not appearing
Make sure Google Calendar is connected and Google Meet is enabled for this appointment type.
Can't enable Google Meet
Can't enable Google Meet
You must connect Google Calendar first. Go to Settings → Integrations → Calendar.
Enable Google Meet
Set up the integration now