What it does
- Booking confirmations - Add celebratory GIFs when appointments are booked
- Reminder messages - Include fun GIFs in reminder notifications
- Custom pages - Use GIFs on your branded booking pages
- Search library - Access millions of GIFs from Giphy
Use cases
Appointment confirmed
Show a celebration GIF when booking is complete:- “You’re all set!” with confetti animation
- Service-specific GIFs (thumbs up, checkmark, etc.)
- Brand-aligned animations
Reminder messages
Make reminders more engaging:- Friendly wave GIF in reminder emails
- Calendar animation in SMS reminders
- “See you soon!” animated stickers
Setup
Content ratings
Control what GIFs are available:| Rating | Content type |
|---|---|
| G | Family-friendly, safe for all |
| PG | Mild content, generally safe |
| PG-13 | Some mature themes |
Where GIFs appear
Enable GIFs on:- Booking confirmation page - After appointment is scheduled
- Confirmation emails - In the appointment confirmation
- Reminder messages - Optional fun addition
- Custom booking pages - Your branded landing pages
Customization
Choose GIF behavior:- Random from category - Different GIF each time from a theme
- Specific GIF - Same GIF always (by Giphy ID)
- Search term - Random from search results (e.g., “celebration”)
Requirements
- CallDesk account
- No Giphy account required (uses Giphy API)
- No additional cost
Troubleshooting
GIFs not loading
GIFs not loading
Check that Giphy is enabled and content rating allows the selected GIF.
Inappropriate GIF appeared
Inappropriate GIF appeared
Lower your content rating to G for strictest filtering.
Want to use specific GIF
Want to use specific GIF
Find the GIF on giphy.com, copy its ID, and paste in CallDesk settings.
Enable Giphy
Set up the integration now