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Connect your Zoho Calendar to let CallDesk AI see your availability and book appointments directly. Perfect for businesses already using the Zoho suite.

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What it does

  • Real-time availability sync - AI sees when you’re free or busy
  • Automatic booking - Creates calendar events when appointments are booked
  • Two-way sync - Changes in Zoho Calendar reflect in CallDesk
  • Event details - Includes caller info, service requested, and transcript link
  • Zoho suite integration - Works alongside Zoho CRM, Books, and other Zoho apps

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Setup

1

Go to Integrations

Navigate to Settings → Integrations → Calendar
2

Select Zoho Calendar

Click “Connect Zoho Calendar”
3

Authorize access

Sign in to your Zoho account and grant permissions
4

Choose your calendar

Select which calendar to use for bookings
5

Set availability

Configure your booking hours and buffer times

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What gets created

When AI books an appointment, the calendar event includes:
  • Event title: “Appointment with [Customer Name]”
  • Description: Service requested, conversation summary
  • Location: Your business address or “Phone call”
  • Attendee: Customer’s email (if provided)
  • Link: Full transcript in CallDesk

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Zoho suite benefits

If you use other Zoho products, the calendar integration works seamlessly:
  • Zoho CRM: Events link to CRM contacts
  • Zoho Bookings: Works alongside existing booking pages
  • Zoho Meeting: Add video conference links

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Requirements

  • Zoho account with Calendar access
  • Calendar write permissions
  • No additional cost

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Troubleshooting

Try disconnecting and reconnecting. Go to Settings → Integrations → Zoho Calendar → Disconnect, then reconnect.
Make sure your Zoho Calendar is active and not archived.

Connect Zoho Calendar

Set up the integration now