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Overview

The Voice API provides a complete telephony platform for placing outbound calls with custom caller ID, CNAM branding, call recording, and compliance management. Base URL: https://api.247calldesk.com/api/v1/voice

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What you can do

Place calls

Initiate branded outbound calls with caller ID masking and optional recording.

Manage caller IDs

Verify phone numbers and register CNAM display names for your practice.

Track usage

Monitor call minutes, costs, and usage against your committed tier.

Get recordings

Access dual-channel call recordings for compliance and quality review.

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Quick start

1

Get your API key

Contact us at founders@24calldesk.com to set up your account and receive API credentials.
2

Verify a caller ID

Register and verify the phone number you want to display when making calls.
3

Place your first call

Use the create call endpoint to initiate a branded outbound call.

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Rate limits

All endpoints are rate limited to 100 requests per minute per API key. The POST /voice/calls endpoint is limited to 10 concurrent calls per account.