Skip to main content
Businesses with more reviews get 270% more clicks. A phone call gets 3x more reviews than text or email.

​
The Problem

You finish a great job. The customer is happy. They promise to leave a review. They never do. It’s not that they don’t want to help. They just forget. Life gets busy. Your review request text gets buried. Your email goes to spam.

​
The Pain

Reviews drive business:
  • 88% of consumers trust online reviews as much as personal recommendations
  • 72% won’t take action until they’ve read reviews
  • Businesses with more reviews rank higher in local search
But getting reviews is hard:
  • Only 5-10% of customers leave reviews when asked via text/email
  • Most happy customers never think to leave one
  • Unhappy customers are 2-3x more likely to leave reviews
The math works against you. Without active review collection, your rating skews negative.

​
What You’ve Tried

​
Review request texts

Easy to ignore. “Please leave us a review” gets swiped away with everything else.

​
Email follow-ups

Open rates are declining. Most end up in spam or promotions.

​
Signs in your shop

“Please review us on Google!” Nobody remembers by the time they get home.

​
Asking in person

Awkward. Time-consuming. Inconsistent.

​
Why They All Fail

They’re all passive. They ask once and hope for the best. A phone call is active. It’s a conversation. The customer has to respond. And when you catch them right after a great experience, they’re happy to help.

​
The Solution: CallDesk Review Requests

Tell CallDesk: “I want more 5-star reviews.” Here’s what happens:

​
After Every Job

AI calls 24-48 hours after service:
AI: “Hi, this is calling on behalf of Johnson Plumbing. We wanted to check in. How did everything go with your recent service?” Customer: “Oh, it went great! The technician was really professional.” AI: “That’s wonderful to hear! We’re so glad you had a good experience. Would you mind taking 30 seconds to share that on Google? I can text you a direct link right now.” Customer: “Sure, I can do that.”

​
Smart Routing

Not every customer should get a review request:
  • Happy customers → Get the review request
  • Unhappy customers → Get routed to you first for resolution
  • Neutral customers → Get a follow-up to ensure satisfaction
AI detects sentiment and routes appropriately.

​
Immediate Follow-Up

After the call, AI sends:
  • Direct link to your Google/Yelp review page
  • Simple one-tap review submission
  • Reminder if they haven’t completed it

​
How to Set It Up

1

Connect your calendar or CRM

So we know when jobs are completed
2

Set your timing

24 hours after? 48 hours? Your choice.
3

Choose your platforms

Google, Yelp, Facebook, industry-specific sites
4

Done

Every completed job triggers a review call.

​
The Results

3xMore reviews vs. text/email

4.8★Average rating (up from 4.2)

40%Review completion rate

0Staff time on follow-ups

​
FAQ

AI detects negative sentiment and routes them to you instead of asking for a review. You get a chance to resolve the issue before it becomes a public complaint.
Google, Yelp, Facebook, and custom URLs. We can add industry-specific platforms on request.
Yes. Customize the questions, tone, and what triggers a review request vs. an escalation.
We sync with your calendar or CRM. When an appointment ends or a job is marked complete, the review sequence triggers.

Get Started

7 day free trial. Start getting more reviews.